When is the BMW Welt delivery center open?
The BMW Welt is open to visitors every day from 7:30 a.m. until 10 p.m. For those picking up a new BMW, the earliest check in will be at 7:30 a.m. and the last check in at 3:00 p.m. Monday through Saturday, with the exception of holidays.

Can I drop off my car at the Harms office on the weekend?
Drop-off locations are open Monday to Friday only. The drop off location in Munich may open on Saturday by appointment only; please contact the Munich office directly - see “drop-off locations” on our website. All locations are closed on weekends and holidays.

What is the Registration and Insurance policy?
BMW European Delivery provides 14 days of premium insurance and tourist registration with no additional cost to you. However, should you decide to extend this, additional coverage is available for purchase in 30-day increments only. Insurance beyond the 14 days and up to six months is available for an additional premium. For example, for 45 days coverage, you would order two months of insurance, which is the actual coverage period, not one month plus 14 days. This coverage must extend to your drop-off date and can be arranged through your local BMW Center and must be done in advance to your pick up date. The European Delivery department must be notified a minimum of 2 weeks prior to pick up in Munich in the event of an insurance change. The change of insurance cannot be done upon arrival in Munich.

Will my BMW Assist & Bluetooth System work in Europe?
If your new BMW is equipped with this system, your Safety Plan services will not be available to you while traveling in Europe, due to different wireless technology standards and protocols. Your BMW's Bluetooth hands-free calling feature will be available, if your cell phone is compatible with your system. Please be aware that GSM is the European standard; many US handsets from AT&T, T-Mobile and others are both compatible with your BMW and the European wireless carriers. Please ensure your wireless carrier's service agreement allows for international calling if you wish to make mobile calls. Please visit the following link for pairing instructions and a list of BMW compatible handsets:
www.bmwusa.com/bluetooth

Before you leave for Munich, please provide your client advisor your BMW Assist primary and secondary subscriber names and addresses, as well as emergency contact information, so that a BMW Assist subscriber agreement can be prepared and available for your signature upon your return and pick up of your new BMW at your local BMW center. You will then receive the benefits of the BMW Assist Safety Plan for 4 years from the date you picked up your BMW in Munich. You may also choose to then enroll in our optional Convenience Plan. Please visit the following link for additional information:
www.bmwassist.com

I’d like to keep the European plates as a souvenir. Is this possible?
Both plates must remain on vehicles dropped off in Italian cities, since the cars are driven back to Munich. The back plate must remain on all vehicles dropped off at all other locations. The front plate can be removed and you may take it home with you. There is no guarantee that the rear plate will be on the car once it arrives at your U.S. center.

Call me with any questions you may have!

(440) 585-9990

Teri Blakeley
BMW European and Performance Delivery Expert